Privacy Policy

Last updated: 4/26/2025

1. Introduction

ShipTokyo (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our proxy shopping and shipping services.

2. Information We Collect

2.1 Personal Information

  • Name and contact information
  • Shipping and billing addresses
  • Email address
  • Phone number
  • Payment information

2.2 Service Usage Information

  • Order history and preferences
  • Communication records
  • Website usage data
  • Device and browser information

3. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate about your orders
  • Send shipping updates
  • Process payments
  • Improve our services
  • Comply with legal obligations
  • Prevent fraud

4. Information Sharing

We may share your information with:

  • Shipping carriers for delivery
  • Payment processors for transactions
  • Service providers who assist our operations
  • Legal authorities when required by law

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to certain processing
  • Request data portability

7. Cookies and Tracking

We use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at support@shiptokyo.com.