How It Works

ShipTokyo makes shopping from Japan simple and convenient. Follow these steps to get your favorite Japanese products delivered to your doorstep.

1

Submit Your Purchase Request

Fill out our simple request form with details about the item you want to purchase from Japan. Include the item name, price, quantity, URL (if available), and any special instructions. Select your shipping address or add a new one.

2

Receive Our Proposal

Our team in Tokyo will review your request and send you a detailed proposal. This includes the item cost, our service fee, shipping charges, and estimated delivery time. We'll make sure you have all the information you need to make a decision.

3

Confirm and Pay

If you're happy with our proposal, simply approve it and proceed to checkout. We offer secure payment processing through Stripe, accepting all major credit cards and payment methods. Once your payment is confirmed, we'll start processing your order.

4

We'll Purchase Your Items

Our team in Tokyo will purchase your requested items from local stores, online shops, or specialty retailers. We'll keep you updated on the purchase status through your account dashboard and email notifications.

5

Shipping and Tracking

Once we receive your items, we'll carefully package them and ship them to your specified address. You'll receive tracking information so you can monitor your package's journey every step of the way until it arrives at your doorstep.